'Forget Coders. The Real AI Threat Is In the Back Office'

“别盯着程序员了，真正的AI威胁来自后台办公室”

来源: thestar.com.my | 主题: AI | 评论: 23

时间: on Sunday July 12, 2026 @06:29PM

Which jobs are most threatened by AI? "Programmers, software engineers and other tech industry employees," goes one common answer. "But many economists are more concerned about a different, larger group of white-collar workers," reports the New York Times : customer service reps, bookkeepers, payroll clerks and HR specialists, "who fly under the radar but collectively account for tens of millions of jobs..." They are spread across the country and throughout the economy, working in every industry, in big cities and small towns, at major corporations and mom-and-pop businesses... These jobs typically offer a middle-class salary or a pathway to achieving one — much as manufacturing jobs did for men before decades of globalisation and automation wiped many of them away... For now, such an outc

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