Empathy and good advice

同理心和好的建议

作者: Seth Godin | 原文: https://seths.blog/2026/06/empathy-and-good-advice/ | 发布: 2026-06-24

Focus groups and informal feedback offer a trap: Asking someone in the target audience if they like something might get you useful feedback.

But most of the time, the people you’re asking aren’t actually in the group of early adopters that are going to make your rollout work. They’re not the people who buy work from artists before they’re famous, or wait in line to get an iPhone on the first day. They’re part of the crowd, not the lonely early adopters.

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