These Two Companies Took Different Directions

这两家公司在人工智能应用上采取了不同方向:Salesforce和Klarna都对AI下了重注,这是接下来的故事。

BY BRUCE CRUMLEY

作者:布鲁斯·克拉姆利

SEP 4, 2025

2025年9月4日

As the arrival of new technology changes the U.S. workplace, it's clear companies can't rely on a one-size-fits-all artificial intelligence strategy. Two big corporate advocates of the tech provided more evidence of that this week. Shortly after Salesforce CEO Marc Benioff said his firm's chatbots had permitted him to eliminate 4,000 jobs previously performed by humans, news broke that fintech company Klarna is redeploying employees back to do work its AI agents took over last year.

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